Playing our competitions is simple!

1. First create an account by clicking here,
2. Then once logged into your account navigate to the competition you wish to enter,
3. Select your numbers or use our random number picker, answer the question and proceed to checkout.

Our Free postal entry is open to any UK resident aged 18 years or over. You should send us an unenclosed handwritten postcard via the post with your personal information so we can identify you stating: Which competition you would like to take part in, along with your details.

All the free entry postcards should meet the following criteria to enter the competition.

Entrants MUST have an active account on our website when the free entries are processed, and all the details on the postcard should match the account on the website. 

1. Exactly the same title/name as on our competition page
2. The correct answer to the skill-based questions displayed in that particular competition
3. Full Name (It should be identical to the one on your account on our website)
4. Date of Birth (It should be identical to the one on your account on our website)
5. Postal Address 
6. Email (It should be identical to the one on your account on our website)
7. Contact Phone Number

Please send postal entries on a postcard to: 29 Chandlers edge Ellesmere Port CH654AL.

All postcards should receive us by 12 hours before the competition ends.

A postcard is valid only per one entry. Once the postcard is received and meets all the criteria above, we will assign a ticket for you under your account. You should send postcards separately if you wish to enter more competitions or get more tickets (subject to maximum entries per user). 

Any entries that fail to follow the criteria mentioned above will be voided as per any paid entry received.
For more information, refer our Terms & Conditions

You will receive an email with ticket number confirming we have accepted your postal entry. If you do not receive an email, please check your spam/junk folders as some email providers may redirect our emails

Live Draws
You can tune in to watch all our live draws on our Facebook page, where everyone can witness the excitement. We use a random number generator to select the winner. In the event that a competition doesn’t sell out and the generated number remains unsold, we will keep generating new numbers until we find a winner.

Instant Wins
Instant wins are determined by receiving a ticket number that corresponds to a number on the list of pre-established prizes. If your ticket numbers align with any of the numbers on the prize list, you will immediately claim that prize!

When you successfully complete the order by completing the payment;

1. You’ll see your ticket numbers on the confirmation page.
2. Check your email for a confirmation message sent to the email address linked to your account.
3. Log in to your account, visit the ‘My Account,’ page to find your ticket numbers.

Your order is set as ‘Cancelled’ when you haven’t finished the payment process or if your payment was unsuccessful. If we don’t receive a successful payment within 15 minutes, orders are automatically cancelled.

Our Competitions run for a fixed number of days, and the duration of each Competition is specified on our website.

Unless stated differently on a Competition description; The draw for each Competition will take place within 48 hours of the time at which the Competition ends OR after all tickets sell out!

If we are unable to contact a winner within 21 days of a Competition ending and the prize is not claimed within this time, then we reserve the right to re-run the draw and pick a new winner.

No need to worry! If you have lost or forgotten your password, just go to the ‘Login’ page and then click ‘reset password / forgot my password’. If you’ve forgotten the email associated with your account, then please do get in touch with us and we will locate and verify your account.

You can close your account at any time by accessing the ‘member area’ and then clicking the ‘close account’ button at the bottom of the page or get in touch with us.